Free Cancellation for New Bookings from 1st August 2020

Relax and unwind in your own little piece of rural Shropshire, Burlton Cottages and Spa

New bookings for holidays starting from 1st August 2020

All new bookings from 9th June 2020 for holidays with arrival date from 1st August 2020 are protected for cancellation by our Free Master Cancel Cancellation Programme, if you cancel between 60 days and 2 days prior to arrival.

  • Cancel your booking, without giving a reason, between 60 and 2 days prior to arrival for a full refund of your accommodation costs.
  • Book your holiday with confidence, knowing that if for any reason you need to cancel, you will be returned your costs.
  • No justifications, lengthy procedures or form filling required.
  • Notify us by phoning and confirm via email your cancellation and you will be reimbursed within 7 days of the arrival date of your original booking.

For any bookings for arrival before 1st August 2020, the following Special Terms apply:

If the Government does not allow travel, overnight stays or they state we are unable to be open to provide your holiday, we guarantee to refund all monies paid.

Once there are no travel restriction imposed by the Government, but in the event you need to cancel for whatever reason, any monies paid can be used as a credit against a postponed or future holiday to be taken at Burlton Cottages before the end of 2021.

We hope this goes someway in easing the Terms in this unprecedented situation.

Stay safe, and we wish you and your family well in these uncertain times.


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if you are experiencing any problems with making your booking, please contact Rachel by email on or phone 01939 270404 / 07817 456197.